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Care Partner Leader

Anglicare   https://www.anglicare.org.au/

Status
Full-time
 
Geography
Tamworth NSW
 
Remote / WFH?
 
Applications Close
31 August 2022
 
Additional Links
More Info
Application Link
 
Contact
Name: Claire Dunlop
Role: Regional Manager Anglicare
Email: click to email
Phone: 0439 374818
 
  • Work in our Aged Care Home Care Support Team in Tamworth region
  • Salary packaging benefits - $15,900 tax free
  • Join our warm, friendly, and supportive team!

Anglicare is expanding their home care services in Tamworth and are looking for a highly motivated and passionate Aged Care manager who will be our Care Partner Leader working as part of the Anglicare At Home Team; with a focus to support the growth of supporting older people in their homes. This person will be passionate about home care and about show casing our point of difference and enhancing opportunities for ageing in place.

 

The role:

The Care Partner Leader will manage a team of dedicated care workers to achieve the best outcomes for our Seniors in the local community to stay connected and safe living at home.

Reporting to the Regional Manager Northern Inland, the Care Partner Leader will play a key role to deliver an excellent customer experience to prospective & existing clients / families / advocates, by ensuring clients are expertly assessed and effectively case managed, in line with the organisation’s strategy, quality and compliance requirements, Vision, Mission and Values.


Key responsibilities include:

  • Ensuring a smooth transition from sales intake to the start of care, establishing trust and credibility with prospective clients and their families
  • Professional delivery of case management by assessing, care planning and monitoring client’s needs and goals, using a consumer directed care approach
  • Leading and mentoring a team of care workers
  • Contributes to the daily management of all scheduled services to ensure they are covered by the team and staff absences are managed
  • Contributes to the growth of Anglicare At Home, our Aged Care service in Tamworth and this includes developing and maintaining good working relationships with key stakeholders
  • An understanding of the Aged Care Quality Standards

 

Criteria:

  • Diploma of Service Coordination/Community Services, and/or equivalent relevant qualification.
  • Desirable, Enrolled Nurse Qualification or Aged Care Management experience
  • Previous Management experience gained in a busy environment.
  • Previous experience in delivering exceptional customer service.
  • Desirable, previous experience in a sales role.
  • Previous experience in the aged care sector, with experience in undertaking comprehensive assessments in a home setting
  • Demonstrated experience to achieve outcomes according to timeframes, deadlines and project plans.
  • Proven ability to maintain relationships with internal and external stakeholders
  • Demonstrated experience in the use of technology and systems
  • Sound written and oral communication, interpersonal and negotiation skills.
  • Fully vaccinated for Covid-19
  • Current driver’s licence, with a reliable vehicle and comprehensive insurance.
  • Must be willing to travel.

 

What we offer;

  • A passionate and supportive team. People who join our team deliver will have exceptional skills and experience but, above all, they live and breathe our values.
  • Service oriented. We are a dynamic and collaborative team focused on providing dynamic and engaging marketing solutions, while at the same time lifting brand strategy across our business.
  • We offer benefits which include tax-free salary packaging, rewards and recognition program, development programs and flexible work arrangements.

 

About us:

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people like you, people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve.

Combining our resources and expertise enables us to work even more effectively to meet changing needs as we reach and serve more people at all stages of life.

To find out more please visit: www.anglicare.org.au .

Pease contact Claire Dunlop Regional Manager Anglicare 0439374818 or Claire.dunlop@anglicare.org.au 

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Anglicare - Jesus Christ honoured, lives enriched and communities strengthened.

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

 

 

 


Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
Christian Ministry Advancement Ltd. is a registered charity, incorporating the ministry of Christian Management Australia, CMA Standards Council, and Q4Connection. ABN 63 157 713 534
CMA can be contacted on 1300 CMA 300, or at PO Box 459 North Tamborine QLD 4272.
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