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Digital Designer (Mid Level)


Melbourne VIC
Remote / WFH?
Applications Close
not specified
Additional Links
Email: click to email

Digital Designer

Position description

Job Stream


Position Title

Digital Designer (Mid Level)

Competency Grade


Reports to

Head of Digital

Direct Reports


Work type

Full time or part time considered



Are you a talented designer with a passion to use your creative skills to make a positive difference? Join the team at Heartburst as we enable impact by creating better digital experiences for our nonprofit clients.


About Heartburst

We are a digital agency dedicated to the nonprofit sector.  Based in Melbourne, our team has a passion to help purpose driven organisations achieve outcomes through better digital experiences.  We have a broad range of clients across the sector, and we work hard to deliver effective websites, applications and digital strategies. 

Join our friendly team of digital experts as we work with amazing organisations to expand positive impact.  You will be excited by the opportunity to employ your design skills in a meaningful environment, while enjoying flexible work arrangements.


About the role

This mid-level position contributes to the vital role of design in providing website development,  digital products, and consulting services to our clients. We are looking for a designer with natural creative flair and a passion for creating human-centred user experiences.

Our work ranges from short web design assignments through to multi-month, deep product design projects.  In this role you will have the agility to move between designing  beautiful websites, creating easy-to-use digital experiences, and providing client consultation. 

At its core, this role is about solving customer requirements using incisive UX and UI design in a way that delights our internal and external stakeholders.  You are solving business problems and maximising social good impact through your innovative approach.

The role will have a primary focus on our Heartburst NFP clients, however it will also include projects from sister brands Day3 (commercial focus) and Generous (donation platform).

This position requires a team player, with solid communication skills for dealing with internal stakeholders from our development and delivery functions. 


What you’ll bring

We’re looking for a talented digital designer with approximately 5+ years of experience.  Prior experience in the non-profit sector is advantageous.

The below table outlines the competencies for the role.



Design Principles

-       Ability to apply design principles to create aesthetically pleasing, and effective designs

-       Solves problems for clients with designs


-       Designs legible, aesthetically pleasing typographic layouts

-       Applies innovative use of technical typographic configurations


-       Effective colour use

-       Implements colour palettes within design systems


-       Uses iconography within design work routinely

-       Ability to design icon sets, ensuring icons have consistent use of design principles


-       Ability to create aesthetically pleasing illustrations according to their personal design style


-       Uses moodboards to understand a brief

-       Uses wireframes to approximate the layout of a design and plan optimised user flows

Image manipulation

-       Competent in retouching images, including resampling, retouching, colour correction, and recomposition

-       Competent is creating and editing vector based imagery.

Creative Process

-       Demonstrates original ideas in the planning process

-       Demonstrates a strong design aesthetic

-       Interprets briefs to develop a good understanding of customer requirements

Use of digital design tools

-       Solid experience with digital design software:

-       Figma

-       Sketch

-       Adobe Photoshop

-       Adobe Illustrator

-       Experience with CMS theme building software (e.g. Elementor + Wordpress)

-       Understanding of HTML and CSS is advantageous

UX Design

-       Applies human centred design thinking

-       User / customer journeys

-       Personas and user scenarios

UI Design

-       Designs high definition interactive prototypes

-       Uses rapid sketching techniques to introduce and discuss design ideas

-       Participates in ideation workshops

-       Considers accessibility in UI design


-       Experienced with brand style guides, executing with and extending on brand elements according to guidelines

-       Articulates brand through the application of logos, colours, typography, illustration, photography, graphic elements

Design systems

-       Designs components for use within design systems

-       Able to interact with developers for the application of design into a design system


-       Identifies, evaluates and recommends options, implementing if required.

-       Collaborates with, and facilitates stakeholder groups

Client Feedback

-       Adept at responding to client feedback using feedback functions within design tools.

-       Pays attention to a high level of detail in responding to client feedback

-       Understands design approval process


-       Has an eye for photography and helps select photos for use in projects/branding

User research

-       Can facilitate useability tests              

Travel flexibility

-       Is mobile and can travel interstate on occasion



If you feel you’re the right fit,  we’d love to hear from you!  We understand that you may not necessarily tick every box,  no applicant brings every skill to the table.  We are an equal opportunity employer.

To apply for this role, please email your cover letter, resume and design portfolio to

Important disclaimer: CMA does not represent the organisations who place these listings, we do not guarantee that they are licensed or authorised to offer the positions, and we encourage readers to make their own inquiries to satisfy themselves that all is in order.
Christian Ministry Advancement Ltd. is a registered charity, incorporating the ministry of Christian Management Australia, CMA Standards Council, and Q4Connection. ABN 63 157 713 534
CMA can be contacted on 1300 CMA 300, or at PO Box 459 North Tamborine QLD 4272.
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