Job Title: Housekeeping (Cleaning)
Location: Gold Coast, QLD
Company: CYC Adventures
About CYC Adventures
CYC is a faith based outdoor education and group accommodation organisation with a head office on the Gold Coast. We facilitate programs in southeast Queensland and northern NSW all year round.
Our staff are our greatest asset, and as committed Christians, they seek to demonstrate the love of Christ to all our guests. Our mission is to deliver excellent programs, delivering key outcomes, through a Christian worldview
Role Overview
We are seeking dynamic and experienced cleaners to support the day-to-day operations at our Gold Coast site. You will be responsible for cleaning our accommodation, dining and meeting facilities ensuring every adventure is safe, memorable, and aligned with CYC Adventures’ standards and values. Casual, part time and full time roles are available.
Key Responsibilities
Guest room and public area cleaning
- Daily cleaning: Clean and sanitize all guest rooms and bathrooms, including dusting all surfaces, scrubbing and mopping floors, and cleaning mirrors and glass.
- Bed making: Change linens, make beds neatly, and ensure a fresh and clean presentation.
- Restocking: Replenish guest room supplies such as toiletries, towels, coffee, and tissues.
- Waste disposal: Empty trash bins, replace liners, and remove used food service items and trash from all areas.
Reporting and maintenance
- Report issues: Immediately report any maintenance problems, damages, or malfunctioning equipment to management.
- Lost and found: Report any items left behind by guests and handle them according to hotel policy.
Guest and staff interaction
- Guest requests: Respond to guest requests for extra supplies or other miscellaneous items in a timely and courteous manner.
- Assist other departments: Provide assistance to other departments when needed to ensure guest satisfaction.
Inventory and safety
- Maintain supplies: Keep track of cleaning supplies, linens, and other amenities, and inform supervisors when stock is low.
- Follow protocols: Adhere to all hotel and departmental safety, sanitation, and hygiene protocols.
What We’re Looking For
- A committed Christian will to support the ethos of CYC and who views their work as a way bring glory to God
- Experience in housekeeping, or a similar role.
- Organizational, problem-solving, and multi-tasking skills; ability to prioritise under pressure.
- Communication skills; capable of working within a diverse team.
- Valid QLD driver’s license or ability to obtain one.
What We Offer
- Competitive salary commensurate with experience
- Comprehensive onboarding and career development pathways
- A dynamic, outdoor-focused work environment with meaningful guest impact
- Employee benefits in line with company policies
- Access to gear and program discounts
- A supportive, team culture with regional leadership backing
How to Apply
- Please submit your CV and a brief cover letter outlining your relevant experience, leadership approach, and why you’re excited to join CYC Adventures, to andrew@cycadventures.com.au
- Include any relevant certifications (First Aid/CPR, risk management, activity-specific qualifications) and references.
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