The Role
If you love working with people and have a strong focus on delivering high-quality guest services, we'd love to hear from you.
The Guest Experience Manager is the face of The Heights to our customers and a high level of professionalism is required at all points of contact. This role is responsible for working with customers to book their event through our booking platform and communicating the details of bookings to staff to ensure the booking runs smoothly.
This role is a full-time role but can be flexible for the right candidate.
About you
You have:
- A warm and friendly nature with a desire to help others;
- strong communication skills, both written and verbal;
- the ability to understand the needs of people from culturally diverse backgrounds; and
- well developed time management skills.
About us
The Heights is a 8 hectare property providing various levels of accommodation from new conference style ensuite rooms to budget accommodation and a campground, large auditorium, 4 commercial kitchens and multiple meeting spaces. These facilities are made available to groups for privately run camps and conferences as well as Christian based events hosted by Belgrave Heights Convention.
For more information about our facilities, please visit www.theheightscc.org.au.
For further information about the role, please contact the office on office@bhc.org.au or Victoria Purdue, Operations Manager on v.purdue@bhc.org.au.
To Apply:
Contact us for a copy of the position description
Applications close 1pm Monday 20th October.
Please note, this position is not available to applicants outside of Australia. |
