Services and Events Manager
City on a Hill Melbourne
The story so far
City on a Hill began with a small team and a big vision to make a difference in our world for the glory of God. Since our inception in Melbourne in 2007, we have witnessed a special work of God’s grace as he has united hundreds of men and women around the mission of knowing Jesus and making Jesus known. City on a Hill is now a movement of thirteen churches in six cities.
City on a Hill Melbourne plays a leading role in the City on a Hill Movement, as the founding and largest church. We are a church community of over 1,000 people gathering in the CBD of Melbourne, with a deep desire to see our city reached with the beauty, truth and relevance of Jesus. Our Sunday gospel gatherings are a key driver for this mission – shaping our worship, forming our people, and welcoming those exploring faith.
Role description
The Services & Events Manager is responsible for the planning, coordination, delivery, and continual improvement of Sunday services and other gospel gatherings.
The Services & Events Manager will exercise their leadership through hands-on involvement in the preparation and delivery of Sunday services and responsibility for leading people, coordinating teams, and building the systems that support gatherings.
The Services & Events Manager provides direct leadership to services staff, coordinates the shared contribution of the wider Melbourne staff team to Sunday gatherings, and oversees volunteers serving across our services. This is a growth-oriented role, focused not only on managing weekly services, but on scaling and strengthening our gatherings in a way that empowers leaders, supports volunteers, and serves the mission of the church.
Reporting to the Executive Pastor, and working with the wider ministry team, this is a paid full-time or part-time role (to be determined with the successful applicant), based in Melbourne and inclusive of Sundays.
Key duties and responsibilities
- Oversight and delivery of Sunday services & gospel gathering
- Lead the planning, preparation, and delivery of all Sunday services (including online) and key gatherings at City on a Hill Melbourne.
- Implement and operationalise the vision for each teaching series in the context of Sunday services.
- Coordinate the contributions to services across multiple areas, including service leading, hosting/welcome, prayer, music, production, logistics, and other service elements.
- Regularly review services, gathering feedback, and adjusting systems and practices for continuous improvement.
- Support the planning and delivery of special events, seasonal services, and other large-scale gatherings.
- Ensure services are delivered in alignment with City on a Hill’s mission, cultural distinctives, and ministry priorities.
- Team Leadership
- Directly manage, support, and develop the services staff team, including the Worship Minister, Production Coordinator), Worship Administrator, and other casual support staff.
- Provide leadership and coordination to the wider Melbourne staff team (non-direct reports) in the area of services of gospel gatherings, aligning our collective service in unity and mission effectiveness.
- Volunteer Leadership
- Lead, coordinate and communicate to volunteer leaders and teams who serve in services-related areas.
- Oversee rostering and scheduling of volunteers and contributors, using Planning Center Online and other systems.
- Ensure volunteers are well-briefed, supported, and set up to serve joyfully and sustainably.
- Partner with ministry leaders to recruit, onboard, and develop volunteers.
- Operations Management
- Manage the operational details of gatherings, including budgets, venue relationships, suppliers, equipment, access, and compliance.
- Bring continual improvement to systems, workflows, and service practices.
- Work in partnership with movement communications and operations teams as required.
- Anticipate risks and resolve issues calmly and effectively.
- Cultivate a culture of safe ministry, ensuring compliance with all safeguarding policies and practices.
- Wider Church Leadership
- Serve as a member of the Melbourne Vision and Strategy team, contributing to advancing our missional priorities across the church.
- Contribute positively to staff team culture, planning, prayer, and shared leadership.
- Contribute to other areas of ministry across the Melbourne team in alignment with personal gifts and capacity, as agreed with the Executive Pastor.
Key skill, competency and character requirements
- A demonstrated love for Jesus, his Word, and his church.
- A commitment to the vision and mission of City on a Hill as a member of City on a Hill Melbourne.
- A mature and prayerful Christian life marked by humility, faith, and dependence on God.
- Experience coordinating events, productions, or live environments.
- Demonstrated ability to lead and develop staff and/or volunteers with clarity, warmth, and empowerment.
- Strong organisational, planning, and communication skills, with an eye for both detail and big-picture outcomes.
- Proven capacity to lead through change and seasons of uncertainty with confidence and clarity.
- A gospel-shaped confidence that seeks both faithfulness and fruitfulness, innovation and depth.
- Ability to work collaboratively with pastoral leaders, creative teams, and operational staff.
- Ability to self-direct, manage time effectively, and follow through with detail and reliability.
- Ability to maintain trust and confidentiality when handling sensitive information.
- Fulfil the character qualifications outlined in 1 Timothy 3:8-13 and display the fruit of the Spirit in Galatians 5:22-23.
Other requirements
All City on a Hill staff must hold a current Working with Child Check, complete a National Police History Check that returns no disclosed outcomes that would exclude them from the role, and uphold the standards outlined in the City on a Hill Code of Conduct and the Anglican Church of Australia Faithfulness in service code of personal behaviour for church workers.
Apply
To apply for the role please send your current resume along with an application letter addressing the key skills, gifting and character requirements to hr@cityonahill.com.au. Please also include contact details of at least two referees most familiar with your relevant skills to this role.
For more information please contact us on 03 9640 0990, or email hr@cityonahill.com.au.
Applications close: 22nd February, 2026 |
